Activity: Goal-Service Modeling
Goal-Service Modeling helps discover business-aligned services and ensures that important services have not been missed during process decomposition or Existing Asset Analysis. By clearly articulating business goals, Goal-Service Modeling also provides an important mechanism for narrowing the focus of the other service identification techniques. It starts with business goals, break them into sub-goals, and then determines which services are needed to fulfill the sub-goals. KPIs, metrics and associated events are identified that make it possible to measure the performance of the identified services and assess them against sub-goals.
DescriptionWork Breakdown StructureTeam AllocationWork Product Usage
Workflow

Activity detail diagram: Goal-Service Modeling Business-Process Analyst Identify Business Goals and KPIs Business-Process Analyst Designer Identify and Associate Services to Goals Designer Business Vision Identify Business Goals and KPIs Business Goal Identify Business Goals and KPIs Business Goal Service Model Identify and Associate Services to Goals Goal-Service Model Identify and Associate Services to Goals
Work Breakdown

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