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This task describes how to facilitate the review process and ensure the review is undertaken appropriately. |
Disciplines: Project Management |
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Relationships
Roles | Primary Performer:
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Inputs | Mandatory:
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Outputs |
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Steps
Plan review tasks
Purpose:
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Ensure that required review tasks are appropriately planned & organized.
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The person filling the Review Coordinator role starts this task when the current project
work plans have been consulted and the need for a review identified.
The work products mentioned in the "Input Work Products" section define a review framework, providing guidance and
directions with regards to what the overall scope of the reviews should be, when they should take place, what is the
level of formalism, and so forth. More detailed guidance could be found in the the Measurement Plan, the Quality
Assurance Plan, the Development Process, and the Project Specific Guidelines.
There are various approaches to planning review tasks: these approaches vary based on factors such as team size, team
culture, the required formality of the projects process and the current point in the project lifecycle. Some of the
general techniques used include:
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Inspection. A formal evaluation technique in which one or more work products are examined in detail.
Inspections are considered to be the most productive review technique, however it requires training, and
preparation to perform them well.
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Walkthrough. An evaluation technique where the author of one or more work products, "walks" one or more
reviewers through the work product. The reviewers ask questions, and make comments regarding technique, style,
possible omissions or errors, deviation from established standards, and so on.
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Pre-reading & Feedback. One or more reviewers read through the work product independently and make notes
about their observations. When the reviewers are ready, they can meet and present their comments and questions. The
meeting can be omitted, however, and reviewers can give their comments and questions to the author in written form
instead.
The maximize efficiency and minimize team interruptions, consider planning the reviews in such a way that the required
reviewers can be convened a minimum number of times by having them review as many work products as possible. Obviously
a realistic workload needs to be maintained for each review, so you will need to balance these conflicting needs
accordingly.
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Inform attendees
Purpose:
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Ensure attendee's are invited and are adequately informed about the review.
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It is important to provide attendee's with sufficient notice about the review, and to advise them about what will be
expected of them in terms of both preparatory work and their involvement in the review process itself. Make it clear to
each attendee what stakeholding they are being asked to represent and as such the type of review critique and feedback
you are expecting from them.
Consult each of the specific review tasks and accompanying guidelines in RUP to determine the criteria for inviting
attendees, the recommended preparatory work for an attendee and the expectations that will be placed on them by
agreeing to attend the review. As some general guidance, you should consider the following stakeholders when inviting
attendees to participate in the review meetings:
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The subsequent direct consumers of the work product, including testing and documentation staff.
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Peers playing the role as the producer of the work product who will act as domain or subject-matter experts.
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The producer of the work product.
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The sponsor or budget holder.
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The consumer or users of the final product that will be realized from this work product.
It is important to find the right balance between including the desired review participants and keeping the review
manageable and productive. Care should be taken to include only those participants who will contribute to achieving the
objectives of the review. In general, it is usually more productive to hold several focused review sessions with a
smaller number of participants, than to hold one review involving many.
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Conduct review meetings
Purpose:
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To facilitate the review so as to maximize the productivity of the reviewers and meet defined quality
requirements.
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While each of the specific review tasks and accompanying guidelines in RUP provides specific guidelines and suggestions
about how to conduct each review, the following guidelines are generally helpful when conducting any review:
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Always set aside specific time to conduct the review, usually in a recognized and repeatable meeting format, even
if the meeting itself is casual or informal.
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To improve productivity, have the meeting participants prepare their own detailed reviews feedback on their own
prior to the meeting.
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Check:
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the quality of what has been produced to make sure the work meets an appropriate and acceptable standard of
workmanship.
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the completeness of what has been produced to make sure the work is sufficient for the subsequent work it
will be referenced or consumed in. In many cases, a checklist is provided to help with this task; refer to
the checklists for each work product or its associated tasks.
Note: you should consider using these checklists in your daily work on each work product: this will
potentially save you time and effort in downstream rework. Note also that these checklists are useful for informal
as well as formal review meetings.
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Manage follow-up tasks
Purpose:
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To ensure that any actions identified for attention sub-sequent to the review are assigned and
undertaken as agreed.
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Following each review meeting, the results of the meeting should be documented in some form of Review Record. In addition, change request may be formally recorded (and eventually assigned to someone to own and drive
to resolution).
Once of the most important yet surprisingly often neglected aspects of reviews is the management to resolution of the
follow-up tasks or actions identified during the review. While you can usually assign many of the identified actions
during the course of the review meeting itself, be prepared to reassign tasks as needed to help balance the workload of
team members.
Note that even if you can review everything you need to in a single meeting, you probably won't get approval of all
your conclusions the first time. Be prepared to carry out subsequent reviews as necessary to help manage the
undertaking of a large number of follow-up tasks.
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More Information
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