Michael McIntosh. All Rights Reserved.
Michael McIntosh is a freelance writer, project methodologist, and Web consultant. Since 1987, he has trained and
consulted in project management, Web development, and computer networking. Formerly with Vignette Corporation, he was
instrumental in the development of Vignette's Solution Methods (VSM) 3.0. He lives in Austin, Texas, with his wife,
Julie, and son, Willie. Michael can be reached via e-mail.
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Abstract
This paper presents an overview of content management, particularly as it relates to delivering content on the Web.
Content management represents a collection of tools and methods that are used together to collect, process, and deliver
diverse types of content. The scope of content management is broad, and its challenges are many.
Collecting and processing content intended for a Web site is a more complex and time-sensitive process than many legacy
document management systems are designed to handle. Organizations have turned to the Web as a means of delivering
information to, and communicating with, their customers; however, simply uploading content to a Web site does not mean
it will reach the proper people or that it will meet their information needs.
Content management projects entail far more than buying or building an application that provides content workflow. The
development of a content management solution is a group of related software projects-made up of database, production
workflow, content delivery, and Web applications-making it a perfect candidate for an established software development
framework such as RUP.
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