• Change Request

The person playing the Change Control Manager should understand configuration management principles.  They should be skilled in estimating cost and schedule impacts of change requests. They should be able to communicate effectively in order to negotiate scope changes and in order to determine how each change request should be handled and by whom.

This role is often shared by a Configuration (or Change) Control Board (CCB) and consists of representatives from all interested parties, including customers, developers, and users. In a small project, a single team member, such as the project manager or software architect, may play this role.

• Change Request Management